Spring 2025 Technology Announcements

Mac Printing Fixes for FollowMe Printer Queues

If you are still having any of the following printing issues: 

  1. No duplex options
  2. Printing more copies of a document than requested. (e.g., you want 4 copies but get 12)
  3. A print job gets stuck in your print queue with the message “Hold For Authentication”
 
The solution is to first remove the installed FollowMe printers (BW, Color, MFD) and then add them back through the “Smith College Self Service.app.” This will install printers with the correct Air-Print driver and not use the “Generic” driver. Full instructions for printer removal and (re)adding at CATS printing site.


macOS Sequoia (v15.3) Now Approved for Upgrade

Smith College users with compatible computers may now upgrade their assigned devices to macOS Sequoia (v15.3). No major incompatibilities have been found between this macOS version and Smith systems.

Key Information:

  • Compatible Devices: macOS Sequoia is supported on Mac models from 2018 and later. Check Apple’s official compatibility list if unsure.
  • Classroom, lab, and library computers will be upgraded over the summer.
  • Before upgrading, back up important files and allow enough time for the update process.
  • Check application compatibility for any custom-installed (non-Smith provided) software.
  • For assistance, contact ithelp or CATS

Below we are highlighting a few of the services provided by the CATS group:

posit Workbench (RStudio Server)
We are currently running Posit Workbench 4.3.1 at https://rstudio.smith.edu. If you wish to use the server for your classes, email a list of students that need accounts to CATS. We only need their Smith email addresses; if you have Five College students they will receive a Smith username (but not an email) from the registrar, and when they have that, we can also create an account for them.

A list of currently installed packages is kept here. If you need additional packages, let us know and we will install them for you.

JupyterHub Server (https://jupyterhub.smith.edu/)
A multi-user web-based server that provides single-user “notebooks” where students can author code, text, and visualizations inside their own dedication virtual environment

AppStream 2.0 (AWS)
AppStream is a cloud-hosted application virtualization platform that allows end-users to run Windows-based applications through a web browser. Examples of software currently available through AppStream include: AutoCAD, Solidworks, ArcGIS, Matlab, SPSS, Stata, Chemdraw, Starry Night, and Kaleidagraph.  If you have software that you would like to be made available to your students remotely or you would just like to try it out and see how AppStream works please contact CATS.

Git Services

  1. Gitlab
    gitlab.smith.edu — our on premise Gitlab Enterprise Edition server is ready to store and sync your course and research project(s) git repositories. Log in with you Smith credentials. 
  2. Github Classroom
    https://github.com/SmithCollege — contact CATS if you would like a course repo created. 

 

Overleaf
An Overleaf Professional subscription (collaborative, online LaTeX editor) is available to all Smith students, faculty and staff. Signup through the Smith College Overleaf Portal 

CrashPlan – Client Backup
We have seats available if you would like to backup your office and research computers. If interested, instructions can be found at: http://www.science.smith.edu/cats/CrashPlan

Make a Reservation on Research Equipment – Periodic Scheduling System
Use scheduling.smith.edu to reserve time on various research equipment throughout the sciences or have your students . Additionally, the system has been updated with new 5-min availability windows — meaning we can now set reservation slots to match Smith course blocks.

Faculty can also now create, share, and use a personal “bookable,” (connected to your google calendar) allowing students to schedule advising appointments, office hour and research meetings during the availability windows you set. Schedule a meeting for a demo. 

Splashtop
Since we are back to in-person learning this fall, and the computer classrooms/labs will be open, we are discontinuing the use of Splashtop for course-related work. If remote access to software for your fall course(s) is a concern we recommend using AppStream instead (see above). Email CATS to learn more. 

We will continue to use Splashtop to access research workstations. If you have a research machine that you or your students would like to access remotely please fill out the Remote Access Request Form  and we will add you to the system. 

WebWorK (an open-source online homework system for math courses)
The new webwork2 server is integrated with Moodle. Request the addition of the Moodle-to-WeBWorK LTI for your Moodle course using the Digital Support Intake Form.


Other Useful Links: 

Zoom Tips and Tricks

VPN
If you do not already have VPN, here are the current links on how to get started: