Sciences Printing

There are 16 shared Black & White, and 4 shared Color Laserjet printers conveniently distributed throughout the Science Center @Smith College. Additionally, there are 6 accessible Toshiba Multifunction Devices (MFDs). All printing devices are equipped with OneCard taps (proximity readers) (MFDs also have c-Pads) and are being managed by PaperCut. The card readers allow us to provide two popular PaperCut features to our entire fleet of shared printing devices: Secure Release and Follow-Me printing.
 

Mac Printing Fixes for FollowMe Printer Queues

If you are having any of the following printing issues: 

  1. Missing duplex (double-sided) options
  2. Printing more copies than requested (e.g., you ask for 4 copies but receive 12)
  3. Jobs stuck in the queue with the message “Hold For Authentication”

The fix is to remove your existing FollowMe printers (BW, Color, MFD) and then reinstall them using the Self Service.app. This will ensure the printers are installed with the correct AirPrint driver instead of the default “Generic” driver.

Step-by-step instructions for removing and re-adding printers are available on the Nav-Bar above. 

FollowMe Queues:
You can securely print and release your print jobs to any shared hallway printer or Toshiba MFD in the Sciences using the following THREE virtual printer queues: 
  • FollowMe-BW: includes all 16 black & white printers deployed throughout the Sciences
  • FollowMe-Color: includes all 4 Science Center color printers (Bass Foyer, Burton/SR-135, McConnell-324, and Ford-243)
  • FollowMe-MFD: includes 6 Science Center distributed MFDs

See The Fleet page for a complete listing of devices and locations.

 
PROS of Secure Release/Follow-Me printing & PaperCut
  • Only need to install 3 virtual printers to print almost anywhere on campus
  • Send a print job and securely release it at any MFD or printer in the Science Center
  • No more leaving your print job on the printer for someone else to see
  • No more forgetting that you printed something and then printing it again
  • Less wasted paper and toner! Reduced carbon footprint!
  • View your printing usage, environmental impact, and PaperCut features