Frequently Asked Questions

ArcGIS is installed on all Science Center computers, including the SAL (SR104), and Neilson Digital Media Hub Computer Lab (Neilson 012D). There are two ways to use ArcGIS software outside of the SAL:

1. Remote access via Amazon AppStream - please contact CATS 

2. Direct download

     - PC users can download the installation files: ArcMap 10.8.2, ArcGIS Pro 3.0

     - Mac users will need to install a Windows virtual machine such as VMware; please contact ITS. You can also use the open-source GIS software QGIS

You can access ArcGIS Online through Enterprise login using your Smith credentials

You can sign in to ArcGIS Online through Enterprise login using your Smith credentials

Anytime you’re presented with the login page, expand Enterprise login and type in smithcollege, and use your Smith credentials when prompted

We have an Esri Education Institution License that covers college-related academic purposes like teaching and research (restrictive if administrative), and installation on personal devices, as long as you use it for learning purposes. Here’s the rubric for determining permitted uses under the Esri Education Institution License Program. If you have further clarifying questions, please contact Jon (jcaris@smith.edu) or Kala'i (lellis@smith.edu).

To collaborate outside of Smith with another organization that has an ArcGIS Online account, we can set up a Collaboration space for two organizations to edit content. Please contact Kala'i (lellis@smith.edu) with the following:

     - A brief description/purpose of the project, who’s involved, the duration

     - The other organization’s URL (for example, Smith’s organization URL is https://smithcollege.maps.arcgis.com/)

     - What kinds of materials do you anticipate sharing – StoryMaps, data layers?

Your access is tied to your Smith credentials, so you won’t be able to login once your email expires. You can sign up for an ArcGIS for Personal Use subscription for $100/year to use ArcMap, ArcGIS Pro, and ArcGIS Online for personal, not-for-profit uses

If you’re a graduating student, you should consider the following:

1. Transfer collaborative content to a current user – if you own the content that was created as part of a collaboration (e.g. group project, faculty research), please organize items that need to be transferred in folders, and contact Kala'i (lellis@smith.edu) with the folder name and whom to transfer to

2. Transfer to your ArcGIS for Personal Use subscription – once you have your personal account, you can migrate the content using ArcGIS Online Assistant. For items that can’t be transferred with AGOL Assistant (such as StoryMaps) or if you need help, please contact Kala'i (lellis@smith.edu) 

3. Transfer to another ArcGIS Online organization – if your future employer or institution has an ArcGIS Online account and allows your content to be transferred there, you can migrate the content using ArcGIS Online Assistant. For items that can’t be transferred with AGOL Assistant (such as StoryMaps) or if you need help, please contact Kala'i (lellis@smith.edu)

4. Delete – you can delete any content that you no longer need, and others are not dependent on (e.g. a web map that’s part of a StoryMap or web app) 

1. OpenArcGIS Pro
2. Expand the drop down menu “Your ArcGIS organization’s URL”, type smithcollege as shown below, and click continue
3. Check the box in the bottom left hand corner and then click "Sign in using browser"
4. 
5. If prompted with this pop up, select "Yes"
6. 
7. After signing in with your Smith credentials and authenticating with DUO choose "Open ArcGIS Pro"
8. 
9. You will need to repeat this process and authenticate each time you open ArcGIS Pro on a new computer

If you continue to have issues, reach out to Kala'i (lellis@smith.edu) for more help.