I want to… |
Contact/get information from… |
If that person isn’t available… |
Self-service resource |
Apply for external funding |
Emily Robinson |
Your Department Chair |
https://www.smith.edu/about-smith/sponsored-programs |
Apply for SURF |
Heather McQueen |
Tom Richardson |
https://www.science.smith.edu/student-opportunities/surf/ |
Buy a computer |
Tony Caldanaro |
Steve Davis |
https://www.smith.edu/its/computerstore/ |
Buy something but I don’t know the best way |
Ellen Abrams in Sabin-Reed |
Erin Smith/J Vaughn in Ford |
stockroom@smith.edu |
Buy something from the Ford Stockroom |
Erin Smith/J Vaughn in Ford |
Ellen Abrams in Sabin-Reed |
stockroom@smith.edu |
Buy something from the Sabin-Reed Stockroom |
Ellen Abrams in Sabin-Reed |
Erin Smith/J Vaughn in Ford |
stockroom@smith.edu |
Buy something on a Smith ProCard |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/purchasing |
Buy something on my personal credit card |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/purchasing |
Buy something that may be hazardous |
Margaret Rakas |
You have to talk to Rakas |
please don’t try self-service |
Buy something through the Ford Stockroom |
Erin Smith/J Vaughn in Ford |
Ellen Abrams in Sabin-Reed |
stockroom@smith.edu |
Buy something through the Sabin-Reed Stockroom |
Ellen Abrams in Sabin-Reed |
Erin Smith/J Vaughn in Ford |
stockroom@smith.edu |
Buy something through Workday |
Your Admin Assistant |
Amy Avard |
https://sites.google.com/smith.edu/workdayhelp/ |
Buy something with a purchase order |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/purchasing |
Fix a computer |
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Fix a printer |
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Fix something in a classroom |
Work order |
Registrar’s Office |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Fix something in a shared lab |
Heather McQueen |
Tom Richardson |
please don’t try self-service |
Fix something in a teaching lab |
Your tech support person |
Heather McQueen |
please don’t try self-service |
Fix something in my research lab |
Your tech support person |
Heather McQueen |
please don’t try self-service |
Fix something in my office |
Your Admin Assistant |
Amy Avard |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Fix something in some other space |
Work order |
Heather McQueen |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Get a key |
Erin Smith |
Tony Caldanaro |
https://www.science.smith.edu/buildings/ |
Get a lectern fixed |
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Get a SURF student |
Heather McQueen |
Tom Richardson |
https://www.science.smith.edu/student-opportunities/surf/ |
Get card access |
Erin Smith |
Tony Caldanaro |
https://www.science.smith.edu/buildings/ |
Get help but no one has been able to |
Heather McQueen |
Tom Richardson |
🙁 |
Get help with a lectern |
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Get into a space routinely or often |
Erin Smith |
Tony Caldanaro |
https://www.science.smith.edu/buildings/ |
Get let into a space once or occasionally |
Non-emergency – Campus Safety |
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campus phone: 2490; off-campus phone: 413-585-2490 |
Get myself or someone else a parking pass |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/facilities/parking |
Get reimbursed |
Your Admin Assistant |
Amy Avard |
https://sites.google.com/smith.edu/workdayhelp/ |
Get rid of something that is definitely not hazardous |
Heather McQueen |
Tom Richardson |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Get rid of something that might be hazardous |
Margaret Rakas |
You have to talk to Rakas |
please don’t try self-service |
Get something cleaned |
Work order |
Your Admin Assistant |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Have a visitor |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/facilities/parking |
Have something hung/installed in a classroom |
Work order |
Registrar’s Office |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Have something hung/installed in a shared lab |
Heather McQueen |
Tom Richardson |
please don’t try self-service |
Have something hung/installed in a teaching lab |
Work order |
Heather McQueen |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Have something hung/installed in my research lab |
Work order |
Heather McQueen |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Have something hung/installed in my office |
Work order |
Your Admin Assistant |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Have something hung/installed in some other space |
Work order |
Heather McQueen |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Hire faculty |
Rachel Siegel |
Bill Peterson |
https://www.smith.edu/about-smith/provost |
Hire staff |
Kate Harrington |
Jen Tenczar |
https://www.smith.edu/about-smith/hr/managers |
Hire students |
Amy Avard |
Heather McQueen |
|
Mail something hazardous |
Margaret Rakas |
You have to talk to Rakas |
please don’t try self-service |
Mail something to a foreign country |
Margaret Rakas |
Emily Robinson |
please don’t try self-service |
Order animals |
Karen Swiecanski |
Tom Richardson |
please don’t try self-service |
Order something from the Ford Stockroom |
Erin Smith/J Vaughn in Ford |
Ellen Abrams in Sabin-Reed |
stockroom@smith.edu |
Order something from the Sabin-Reed Stockroom |
Ellen Abrams in Sabin-Reed |
Erin Smith/J Vaughn in Ford |
stockroom@smith.edu |
Order something hazardous |
Margaret Rakas |
You have to talk to Rakas |
please don’t try self-service |
Order something that may be hazardous |
Margaret Rakas |
You have to talk to Rakas |
please don’t try self-service |
Order something through the Ford Stockroom |
Erin Smith/J Vaughn in Ford |
Ellen Abrams in Sabin-Reed |
stockroom@smith.edu |
Order something through the Sabin-Reed Stockroom |
Ellen Abrams in Sabin-Reed |
Erin Smith/J Vaughn in Ford |
stockroom@smith.edu |
Order something through Workday |
Your Admin Assistant |
Amy Avard |
https://sites.google.com/smith.edu/workdayhelp/ |
Order something with a purchase order |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/purchasing |
Order something with a Smith ProCard |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/purchasing |
Pay for something from the Ford Stockroom |
Erin Smith/J Vaughn in Ford |
Ellen Abrams in Sabin-Reed |
stockroom@smith.edu |
Pay for something from the Sabin-Reed Stockroom |
Ellen Abrams in Sabin-Reed |
Erin Smith/J Vaughn in Ford |
stockroom@smith.edu |
Pay for something that may be hazardous |
Margaret Rakas |
You have to talk to Rakas |
please don’t try self-service |
Pay for something through the Ford Stockroom |
Erin Smith/J Vaughn in Ford |
Ellen Abrams in Sabin-Reed |
stockroom@smith.edu |
Pay for something through the Sabin-Reed Stockroom |
Ellen Abrams in Sabin-Reed |
Erin Smith/J Vaughn in Ford |
stockroom@smith.edu |
Pay for something through Workday |
Your Admin Assistant |
Amy Avard |
https://sites.google.com/smith.edu/workdayhelp/ |
Pay for something with a purchase order |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/purchasing |
Pay for something with a Smith ProCard |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/purchasing |
Pay for something with my perswithal credit card |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/purchasing |
Receive something from a foreign country |
Margaret Rakas |
Emily Robinson |
please don’t try self-service |
Receive something hazardous |
Margaret Rakas |
You have to talk to Rakas |
please don’t try self-service |
Repair a lectern in a classroom |
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Repair something in a classroom |
Work order |
Registrar’s Office |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Repair something in a shared lab |
Heather McQueen |
Tom Richardson |
please don’t try self-service |
Repair something in a teaching lab |
Your tech support person |
Heather McQueen |
please don’t try self-service |
Repair something in my research lab |
Your tech support person |
Heather McQueen |
please don’t try self-service |
Repair something in my office |
Your Admin Assistant |
Amy Avard |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Repair something in some other space |
Work order |
Heather McQueen |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Replace something in a classroom |
Work order |
Registrar’s Office |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Replace something in a shared lab |
Heather McQueen |
Tom Richardson |
please don’t try self-service |
Replace something in a teaching lab |
Your tech support person |
Heather McQueen |
please don’t try self-service |
Replace something in my research lab |
Your tech support person |
Heather McQueen |
please don’t try self-service |
Replace something in my office |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/purchasing |
Replace something in some other space |
Heather McQueen |
Tom Richardson |
please don’t try self-service |
Report that a lectern is broken |
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Report that an instrument is broken |
Your tech support person |
Heather McQueen |
please don’t try self-service |
Report that something is an emergency |
Emergency – Campus Safety |
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campus phone: 800; off-campus phone: 413-585-2490 |
Report that something is contrary to Smith policy |
College Ombudsperson (Michael Stephens) |
Tom Richardson |
https://www.smith.edu/about-smith/ombudsperson |
Report that something is inhumane |
anonymous reporting at |
Tom Richardson |
https://www.science.smith.edu/iacuc/ |
Report that something is leaking/overflowing |
Non-emergency – Campus Safety |
Heather McQueen |
campus phone: 2490; off-campus phone: 413-585-2490 |
Report that something is locked or unlocked that shouldn’t be |
Non-emergency – Campus Safety |
Heather McQueen |
campus phone: 2490; off-campus phone: 413-585-2490 |
Report that something is missing |
Non-emergency – Campus Safety |
Heather McQueen |
campus phone: 2490; off-campus phone: 413-585-2490 |
Report that something is sounding an alarm |
Heather McQueen |
Margaret Rakas |
campus phone: 2490; off-campus phone: 413-585-2490 |
Report that something is spilled |
Emergency – Campus Safety |
Margaret Rakas |
campus phone: 800; off-campus phone: 413-585-2490 |
Report that something is too hot/cold (e.g., rooms, refrigeration) |
Heather McQueen |
Margaret Rakas |
campus phone: 2490; off-campus phone: 413-585-2490 |
Report that something is unethical |
College Ombudsperson (Michael Stephens) |
Tom Richardson |
https://www.smith.edu/about-smith/ombudsperson |
Report that something needs to be cleaned |
Work order |
Your Admin Assistant |
campus phone: 2490; off-campus phone: 413-585-2490 |
Report that something smells like a chemical or gas |
Emergency – Campus Safety |
Margaret Rakas |
campus phone: 800; off-campus phone: 413-585-2490 |
Report that something smells rotten |
Non-emergency – Campus Safety |
Heather McQueen |
campus phone: 2490; off-campus phone: 413-585-2490 |
Reserve a room |
Your Admin Assistant |
Amy Avard |
https://25live.collegenet.com/pro/smith#!/home/search/event/list |
Schedule a room |
Your Admin Assistant |
Amy Avard |
https://25live.collegenet.com/pro/smith#!/home/search/event/list |
Schedule an event |
Your Admin Assistant |
Amy Avard |
https://25live.collegenet.com/pro/smith#!/home/search/event/list |
Send something hazardous |
Margaret Rakas |
You have to talk to Rakas |
please don’t try self-service |
Send something to a foreign country |
Margaret Rakas |
Emily Robinson |
please don’t try self-service |
Talk to someone about a faculty issue |
Bill Peterson |
Michael Thurston |
https://www.smith.edu/about-smith/provost |
Talk to someone about a human resources issue |
Kate Harrington |
Jen Tenczar |
https://www.smith.edu/about-smith/hr |
Talk to someone about buildings or rooms |
Tom Richardson |
Heather McQueen |
https://www.science.smith.edu/buildings/ |
Talk to someone about compliance |
Margaret Rakas |
Tom Richardson |
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Talk to someone about computers |
Tony Caldanaro |
Steve Davis |
https://www.science.smith.edu/cats/ |
Talk to someone about equipment |
Heather McQueen |
Tom Richardson |
n/a |
Talk to someone about hiring staff |
Kate Harrington |
Jen Tenczar |
https://www.smith.edu/about-smith/hr/managers |
Talk to someone about hiring students |
Amy Avard |
Heather McQueen |
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Talk to someone about information technology |
Tony Caldanaro |
Steve Davis |
https://www.science.smith.edu/cats/ |
Talk to someone about managing staff |
Kate Harrington |
Jen Tenczar |
https://www.smith.edu/about-smith/hr |
Talk to someone about my benefits |
Lynn Cocco |
Jen Tenczar |
https://www.smith.edu/about-smith/hr/benefits |
Talk to someone about office assignments |
Tom Richardson |
Heather McQueen |
n/a |
Talk to someone about safety |
Margaret Rakas |
Paul Voss |
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Talk to someone about the Science Center |
Chris Gole |
Tom Richardson |
https://www.science.smith.edu/directors-office/ |
Talk to someone about using Workday |
Your Admin Assistant |
Amy Avard |
https://sites.google.com/smith.edu/workdayhelp/ |
Unlock a door |
Non-emergency – Campus Safety |
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campus phone: 2490; off-campus phone: 413-585-2490 |
Use a big space |
Your Admin Assistant |
Amy Avard |
https://25live.collegenet.com/pro/smith#!/home/search/event/list |
Use a classroom |
Your Admin Assistant |
Amy Avard |
https://25live.collegenet.com/pro/smith#!/home/search/event/list |
Use a conference room |
Your Admin Assistant |
Amy Avard |
https://25live.collegenet.com/pro/smith#!/home/search/event/list |
Use a laser |
Margaret Rakas |
Betsy Jamieson |
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Use a meeting room |
Your Admin Assistant |
Amy Avard |
https://25live.collegenet.com/pro/smith#!/home/search/event/list |
Use a Smith vehicle |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/facilities/vehicle-request |
Use a teaching lab |
Your Admin Assistant |
Amy Avard |
https://www.smith.edu/about-smith/purchasing |
Use a vacuum cleaner |
Work order |
n/a |
https://smithcollege.teamworkslive.com/WORR/workorderrr.aspx |
Use an outdoor space for an experiment |
Margaret Rakas |
Paul Voss |
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Use animals in research or teaching |
Abbie White |
Mary Harrington/Jeff Ramsey |
https://www.science.smith.edu/iacuc/ |
Use biological material |
Margaret Rakas |
Rob Dorit |
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Use chemicals |
Margaret Rakas |
Paul Voss |
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Use human subjects in research or teaching |
Sherry Wingfield |
Nnamdi Pole |
https://www.smith.edu/academics/institutional-review-board |
Use radioactive material or source |
Margaret Rakas |
Betsy Jamieson |
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