| Status |
Description |
Procedure |
| A factory media cannot be deleted. |
You cannot delete this printing material because it is one of the HP-supported types
that was added at the factory. |
See how do I download media profiles?. |
| Calibrate error |
The calibration the printer was performing has failed. |
Note down the calibration error code that comes with this message,
and which calibration failed, and contact your HP representative. |
| Calibration cancelled |
The printer was performing a calibration
and you pressed the Cancel key on the front panel. |
If the printer was performing a calibration to correct an internal error,
the correct functioning of the printer may be affected. |
Calibration Error
XXXX
Press Enter to Continue |
The printer was calibrating and failed to complete the calibration.
The front panel shows an error code, represented here by XXXX. |
Press Enter to continue. You can continue to print; but, if the printer
was performing a calibration to correct an internal error, the correct functioning
of the printer may be affected. |
| Cancelling firmware upgrade. Please wait. |
You are downloading new firmware and the action has been canceled. |
This may be because the firmware/software you are attempting to download is older
than the version you already have, or the version is not compatible with your printer.
See how do I upgrade my printer's software? |
| Delete media profile? |
You are about to delete the profile that you have in the printer
for a specific printing material. |
See how do I download media profiles?. |
| Edge not found. Reload media. |
The internal sensor on the carriage cannot see the edge of the printing material.
This may be because the material is 100% transparent or because the lens cover is dirty. |
Try to load a different printing material.
If the same message is displayed, replace the lens cover.
See user maintenance kit. |
Error processing job
Flushing rest of job |
There has been an error processing a PostScript image.
The rest of the job will be canceled and the print will be deleted. |
Check that the PostScript driver is correctly configured.
Refer to the PostScript driver documentation for the driver you are using. |
| Full ink cartridges needed |
The ink system startup must have full cartridges to enable the initialization
of the complete ink system. |
Remove the ink cartridges that are low on ink
and replace with full ink cartridges. |
Have ink tube replaced or risk printer damage
Contact HP |
The internal ink system tubes need replacing urgently. |
The ink system tubes have reached the end of their useful life.
Please replace them before they break and damage the printer. |
HP is not responsible for damage from use of non-HP ink
Select YES to replace |
Use genuine HP components for excellent image quality
from your printer. If you choose to continue printing with this ink supply
you may not have a properly functioning or reliable ink level indicator.
The solid bar showing the ink level will be replaced by a patterned bar.
You may not know when the ink supply is running low or empty.
Printing with an empty ink supply may seriously damage your printhead,
ink tubes, and printer. Any damage resulting from use of this supply
or non-HP ink is not covered under your printer warranty. |
Select Yes to replace your cartridge with a genuine HP No. 81/83 cartridge,
No to continue.
For an animation of the cartridge removal procedure,
see how do I remove ink cartridges?.
See also ordering ink supplies. |
Initializing printer
Please wait. % |
The printer needs about ten minutes to initialize the system completely. |
You can put the printer into sleep mode, which will return to Ready status much quicker.
See tell me about sleep mode. |
| Ink drying, please wait |
Printing has finished, but the ink still needs some time to dry. |
To adjust the drying time settings,
see tell me about drying time. |
| Ink tube maintenance advised |
The internal ink system tubes need replacing. |
The ink system tubes have reached the end of their useful life.
Please replace them before they break and damage the printer. |
| Ink tube maintenance required now |
The need to change the ink tubes may affect the performance of the printer. |
The ink system tubes have reached the end of their useful life.
Please replace them before they break and damage the printer. |
| Insert |
There is no consumable installed. |
Insert the correct printhead(s) into the carriage assembly.
Check the interconnect to see if they need cleaning.
See carriage interconnect wiper. |
| Insert cleaner |
The printhead cleaners are located on the right-hand side of the printer. |
|
| Insert ink cartridges |
This is an ink cartridge installation message. |
For an animation showing the cartridge install procedure,
see how do I install ink cartridges? |
| Insert printhead |
This message is prompting you to insert a printhead into the carriage assembly. |
See how do I install printheads? |
| Lift window to remove printheads |
You have selected Replace Printhead and the front panel
is guiding you through the procedure. |
For an animation of the printhead installing procedure,
see how do I install printheads? |
| Lift window to replace SETUP printheads |
The printer is prompting you to lift its window so that you can install `normal' printheads.
You must remove the setup printheads only after you have initialized the printer. |
It is vital to the correct functioning of your printer
that the setup procedure is performed correctly.
Use the Setup Instructions that came with your printer to guide you through the steps. |
| Media loaded incorrectly. Remove media. |
The printing material is mis-positioned or mis-aligned. |
Before the printer can continue, you must remove the printing material
and reload it correctly. See loading rolls into the printer. |
Media misaligned.
1_ Lift lever
2_ Align Media with both edges of roll
3_ Lower lever |
A roll has been loaded incorrectly. |
For an animation of the roll loading procedure,
see loading rolls into the printer.
Remember to align the printing material coming out of the printer with the edge of the roll.
Do not align it with the blue marks on the printer. |
Media misaligned.
1_ Lift lever
2_ Align right edge with blue line
3_ Lower lever |
A sheet has been loaded incorrectly. |
See how do I load sheets?. |
Media mispositioned.
1_ Lift lever
2_ Correct position
3_ Lower lever |
The roll is mis-positioned in the printer.
This may mean it is too far to the left on the platen. |
For guidelines on loading rolls,
see loading rolls into the printer.
Remember to align the printing material coming out of the printer with the edge of the roll.
Do not align it with the blue marks on the printer. |
| Media too small |
The printing material you are attempting to load is too small for the printer
to print the file. |
In the case of an internal calibration, remember to use
at least a D-sized printing material. |
| Misalignment |
This means that the printing material has not been fed into the printer straight. |
Reload the printing material,
making sure that the edges are parallel and that it is straight
when you feed it in. Align the material coming out from the printer
with the material going into the printer.
See loading rolls into the printer. |
| Misposition |
The printing material is not positioned correctly in the printer.
It may be too far to the left or the right. |
Check that you have loaded the printing material correctly as shown in the procedure
loading rolls into the printer. |
| No media profile available |
The printer cannot find the internal media profile. |
Unload any printing material in the printer and switch the printer off
using the switch at the back. Switch on again. If the problem persists,
call your HP representative. |
| OK |
The ink system is working correctly |
None |
| Preparing printheads |
Your printer is servicing the printheads to maintain optimum print quality. |
See preparing printheads. |
| Preventative maintenance advised |
The printer has kept track of the number of cycles your printer has performed.
This message means the printer needs maintenance to maintain its performance and to prevent
printer down-time in the future. |
Contact your local HP representative. Arrange a time that would be convenient for you,
and he will service the printer. See service preventative maintenance. |
| Printer temperature is out of the printer's operating range. Printer cannot function. |
Under cold environmental conditions outside its operating range the printer will stop.
It does this to protect the ink systems inside the printer. |
Simply ensure the temperature is above 15°C and turn the printer off and on again. |
| Printing Low memory |
The printer previously compressed a print file while receiving it,
and it is now expanding the file. |
Printing will continue after expanding the data, but it will be slower than usual. |
| Processing |
The printer has received a print file and is processing
the information before starting to print. |
|
| Receiving |
The printer is receiving a file. |
If you have problems printing, see the problem is ... |
| Receiving Low memory |
While receiving a print file, the printer's memory has become low. |
The printer will compress the file while it continues to receive the data. |
| XXXX Recover |
There is a problem with one of the printheads you are using.
To see which printhead has the problem, go to the printhead menu and press Enter. |
See printhead error messages. |
| Remove ink cartridge by pushing it in and up |
This is an ink cartridge removal instruction. |
For an animation showing the cartridge removal procedure,
see how do I remove ink cartridges?. |
Remove media weight
Wind excess media using TUR button
Press ENTER |
When you are unloading a roll from the printer,
you must remove the media weight from the take-up reel
before you can complete the procedure. |
If you do not want to use the take-up reel, you can turn off the setting by going to
Utilities > TUR installed > No. |
| XXXX Replace |
A printhead needs to be replaced. |
See printhead error messages. |
| Replace cleaner |
The printer is designed so that when you replace a printhead you must also replace
the printhead cleaner. See component identification for the location. |
See how do I remove printhead cleaners for an animation of
this procedure. |
| Replace ink cartridge |
This is an ink cartridge removal instruction. |
For an animation of the cartridge removal procedure,
see how do I remove ink cartridges?. |
| Reset Web Passwd |
When this is displayed you are resetting your WebAccess password.
See tell me about webaccess. |
|
| Setup |
The setup message is displayed when new tubes have been installed into the printer
and you have installed the correct setup printheads. |
When the setting-up of the tube system is complete, the front panel will display a message
asking you to remove the setup printheads and replace them with `normal printheads'. |
| Sheet misaligned. Lift lever to align with blue line or to remove media. |
The printing material has not been fed into the printer straight. |
Reload the printing material making sure that the edges are parallel and that it is straight
when you feed it in. Align the material coming out of the printer
with the material going into the printer.
See how do I load sheets? |
| Sheet required for calibration |
The printer is prompting you to load printing material (at least D-sized)
so that it can perform a calibration. |
For an animation on the loading procedure,
see how do I load sheets? |
Switch power off
Check media path |
There is a media jam in the printer. |
clearing a media jam |
Switch power off
Check printhead path |
There is a media jam in the printer. |
Switch the printer off and clear the blockage.
See clearing a media jam. |
Switch power off
Restart printer startup with all ink cartridges |
The ink system startup must have full cartridges installed to enable the initialization
of the complete ink system. |
Install the ink cartridges as shown in the Setup Instructions
that came with your printer. |
System error
XXXXXX
Switch off/on
If problem persists
contact HP support |
The printer has experienced an unusual error;
it may disappear if you switch off and then on again. |
Switch off the printer using the power switch located at the rear.
Then switch on again.
See switching your printer on and off. |
This media type supports Production PQ level.
Press Enter to continue. |
You may use the Production print mode with this printing material. |
If you want to use the Production print mode, you can select it from your printer driver,
from WebAccess, or from the front panel. |
| Waiting for nest |
The printer is in the process of nesting. |
See tell me about nesting pages. |
| Warning! Ink cartridges are still functional.
If you want to replace any, please select YES |
The printer's ink cartridges are working correctly.
You should remove them only if you are printing a large image unattended
and there is insufficient ink remaining to finish the image. |
See how do I remove ink cartridges? |
| Warning! ... supply ink level? (Error code 8x09) See user manual. |
If you choose to continue printing
with this ink supply you will not have an ink level indicator.
You may not know when the ink supply is running low or empty.
Printing with an empty ink supply may seriously damage your printhead,
ink tubes, and printer.
See below for a complete listing of features that will not be available
with continued use of this ink supply. Any damage resulting from use
of this supply or non-Hewlett-Packard ink is not covered
under your printer warranty.
The following features will not be available as a result
of using this supply.
In the Ink Cartridge menu:
- Ink level indicator
- Percentage of ink remaining
In WebAccess:
- Ink Cartridges status & Ink Level
|
Select Yes to replace it with a genuine HP No. 81/83 cartridge, No to continue.
For an animation of the cartridge removal procedure,
see how do I remove ink cartridges?
See also ordering ink supplies. |
| Warning! Tubes System has reached its END OF LIFE. Contact HP Representative.
Replace Tubes System. |
The internal ink system inside your printer has reached the end of its life. |
The ink system tubes have reached the end of their useful life.
Please replace them before they break and damage the printer. |
| WARNING!!! You are going to reset the WebAccess Passwd. |
You have a security password for the WebAccess tool. This is an optional setting.
If you continue with this procedure, the password to gain access to WebAccess will be reset. |
This setting is because you have forgotten, or do not know the password for entry
into hp designjet webaccess. |
| You need to cut this media manually |
You have printing material loaded that is too thick or strong for the cutter to cut. |
Use a knife or scissors to cut the printing material. |
