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the print is distorted or unintelligible
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  • The interface cable connecting your printer to your network (or to your computer) could be faulty. Try another cable.
  • If you have connected your computer to the parallel port on the printer, make sure you are using a genuine HP parallel interface cable.
  • If the front-panel graphics language setting is Automatic (the default), try the other settings: PostScript for a PostScript file, HP-GL/2 for an HP-GL/2 file etc. Then send the file again.
  • Depending on the software, drivers, and RIPs you are using with your printer, there will be different ways of solving this problem. Refer to the vendor's user documentation for details.
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