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  • This normally indicates a discrepancy between the actual printing area on the loaded printing material and the printing area as understood by your software. For general advice on printing areas and page size, see how do I set page format options?.
  • Check the actual printing area for the paper size you have loaded.
    printing area = paper size - margins
    For paper size and margins, see printable area.
  • Check what your software understands to be the printing area (which it may call "printable area" or "imageable area"). For example, some software applications assume standard printing areas that are larger than those used in this printer.
  • Check that the orientation of the printing material is the same as that assumed by your software. The front-panel Page format > Rotate option changes both the orientation of a print and the orientation of the page. It is possible that a rotated image on a roll may be slightly clipped in order to retain the correct page size, as explained in page size and clipped images.
  • You may have asked to rotate the page from portrait to landscape on a paper size that is not wide enough.
  • If necessary, change the printing area in your software.
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