rolls

• The roll may be loaded the wrong way. The printing material should load over the roll toward you.
• The printing material may be crumpled or warped or may have irregular edges.
• The printing material may be loaded at an angle. The right-hand edge must be aligned with the edges of the roll.
• Ensure that the printing material is wound tightly on the roll.
• Check that the printing material is correctly loaded onto the spindle.

sheets

• The sheet must be loaded with the right-hand edge against the blue perforated line on the printer.
• Align the sheet against the trailing edge coming out of the printer.
• The sheet may be crumpled or warped or may have irregular edges.
• If you are using a hand-cut sheet, the edges may not form a right angle or they may be rough. Do not use hand-cut sheets. Use only purchased sheets.