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the problem is reseating the printhead
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If you have inserted the printhead into the printhead carriage assembly and the printer does not beep, perform the following steps.

  • Check that you have removed the protective tape from the printhead.
  • Insert the printhead into the carriage assembly but this time close the cover using the latch.
  • Clean the electrical contacts on both the printheads and the printhead carriage assembly using the carriage interconnect wiper.
  • Replace the printhead with a new one.
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